Privacy Policy

Cembre S.p.A. is dedicated to safeguarding your personal data and respecting your privacy. This document explains how we collect, use, and protect your information.

This Privacy Policy applies to all personal data collected through our digital channels, including the website gostoretrendy.com. It is drafted in accordance with the European Union’s General Data Protection Regulation (GDPR) and applicable national legislation.

Cembre S.p.A., the owner of gostoretrendy.com, acts as the Data Controller for all processing activities outlined in this policy. The policy applies to the following individuals:

  • Customers

  • Prospective customers

  • Website users

  • Suppliers and business partners

I. Overview of Personal Data Processing

We only process personal data for clearly defined and lawful purposes, based on appropriate legal grounds. Data is retained for the time strictly necessary to fulfill the stated purposes or until consent is withdrawn, where applicable. You’ll find more details on purposes and retention periods below.

How We Collect Your Information:

We may collect personal data when you:

  • Contact us for information, products, or support

  • Browse or interact with our website

  • Participate in surveys, forums, or other interactive features

  • Communicate with us via email or customer service

  • Consent to cookies (see our [Cookie Policy] for details)

II. Purposes and Legal Grounds for Processing

Processing activities vary depending on your relationship with us:

If You Are a Customer

Purpose Data Processed Legal Basis Retention Period
Order processing Name, address, company name, VAT number, email, password, phone, country Contract 5 years after order
Order-related communication Same as above Contract 5 years
Newsletter delivery Email, first and last name Legal obligation Until consent is withdrawn
Personalized marketing Email, name, profile data Consent Until consent is withdrawn
General marketing Profile data Consent Until consent is withdrawn
Customer satisfaction surveys Email, name, survey responses Legitimate interest 1 year
Statistical analysis Aggregated, non-identifiable data Legitimate interest 1 year
Legal compliance Relevant data based on case Legal obligation As required by law

If You Are a Website Visitor or Potential Buyer

Purpose Data Processed Legal Basis Retention Period
Newsletters Email, name, surname Consent Until consent is withdrawn
Personalized marketing Email, name, profile data Consent Until consent is withdrawn
Responding to inquiries Name, email or phone Legitimate interest 3 months after last contact
Satisfaction surveys Email, name, responses Legitimate interest 1 year
Statistical analysis Aggregated, non-identifiable data Legitimate interest 1 year
Website security IP address Legitimate interest 1 year
Legal compliance Relevant data based on case Legal obligation As required by law

III. Data Sharing and Transfers

We do not sell your personal data. However, data may be shared under these conditions:

  • With subsidiaries or trusted third-party service providers (e.g., logistics, IT, support) only for the purposes of service delivery

  • To comply with legal obligations or defend our legal rights

  • Within our organization or with business partners, under strict data protection agreements

All third parties are contractually obligated to handle your data in accordance with our instructions and maintain appropriate levels of protection.

IV. Data Security, Integrity, and Retention

We take all necessary steps to protect your personal data. Our security measures include:

  • Regular updates of software and systems

  • Employee training on data protection best practices

  • Ongoing monitoring and audits of data processing activities

  • Secure facilities and access controls

While no system is completely immune to risks, we constantly work to strengthen our security posture.

V. Your Rights

In accordance with the GDPR, you have the right to:

  • Access – Request a copy of your personal data

  • Rectification – Request corrections to inaccurate data

  • Restriction – Limit the use of your data under specific circumstances

  • Erasure – Request deletion of your personal data

  • Portability – Obtain your data in a structured, machine-readable format

  • Objection – Object to processing for direct marketing or based on legitimate interest

To exercise any of these rights, you may contact:

Cembre S.p.A.
Via Serenissima 9
25135 Brescia, Italy
Email: info@gostoretrendy.com
VAT: IT00541390175

Please note that if you choose not to provide certain data, you may not be able to access some of our services.

VI. Policy Updates

We may revise this Privacy Policy to reflect changes in laws, technology, or our services. The latest version will always be available on gostoretrendy.com.

We recommend checking this page regularly. If significant changes are made and required by law, we will seek your consent again.